Data protection · Provision

Section 32, DPDP Act 2023 — Voluntary Undertakings to Settle Proceedings

The Data Protection Board may accept a voluntary undertaking to take remedial action, barring formal penalties as long as terms are fulfilled. (Section 32, Digital Personal Data Protection Act, 2023.)

Quick Statutory Answer

Under Section 32 of the DPDP Act 2023, the Data Protection Board of India has statutory discretion to accept a Voluntary Undertaking from a business at any stage of an inquiry. The undertaking involves committing to specific remedial actions, security upgrades, or user compensations. Acceptance by the Board legally bars formal penal proceedings regarding the breach, providing businesses with a statutory path to resolve non-compliance without facing maximum Section 33 fines.

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What the section does

  • The Data Protection Board of India may accept a voluntary undertaking in respect of any matter related to observance of the provisions of the Act from any person at any stage of an inquiry.
  • The undertaking may include commitments to take specified corrective action within a stated timeframe, refrain from taking specified actions, or publicise the undertaking.
  • Crucially, acceptance of a voluntary undertaking by the Board operates as a complete legal bar against further proceedings under the Act in respect of that matter.
  • If the person fails to adhere to the terms of the accepted undertaking, the Board may treat the default as an independent breach of the Act and impose statutory penalties under Section 33.

Section 32 DPDP Act: Voluntary Undertaking Procedure & Enforcement

Section 32 DPDP Act: Voluntary Undertaking Procedure & Enforcement
Procedure Stage Governing Clause Statutory Requirement Consequence / Outcome
Submission of Undertaking Section 32(1) Offered by business during Board inquiry Board evaluates proposed remedial actions
Acceptance by Board Section 32(2) Formal Board order approving commitments Formal penal proceedings legally barred
Variation of Terms Section 32(3) Application to Board for modification Board may amend timeline or conditions
Breach of Undertaking Section 32(4) Failure to execute promised remedies Treated as breach of Act; Section 33 penalty levied

Legal effect

Proceedings barred. Acceptance prevents formal penalty orders and regulatory hearings so long as terms are strictly observed.

Where people go wrong

  • Treating a voluntary undertaking as an informal letter. It is a legally binding settlement under Board scrutiny.
  • Promising remedial technical timelines that internal engineering cannot deliver.
  • Failing to realize that the Board may require public disclosure of the undertaking.

Common questions

What is a voluntary undertaking under Section 32 of the DPDP Act?

A voluntary undertaking is a formal legal commitment submitted to the Data Protection Board where a business agrees to take remedial steps to rectify non-compliance. Acceptance by the Board halts regulatory penalty proceedings.

What happens if a company fails to comply with its voluntary undertaking?

Under Section 32(4), failure to fulfill the terms is treated as a direct breach of the DPDP Act, and the Board can impose monetary penalties under Section 33.

Act on this

  • Voluntary undertaking format (Word)
  • Section 33 — statutory penalties schedule
  • Free DPDP compliance check

Other provisions

  • Section 5, Digital Personal Data Protection Act
  • Section 17, Digital Personal Data Protection Act
  • Section 6, Digital Personal Data Protection Act
  • Section 15, Digital Personal Data Protection Act
  • Section 11, Digital Personal Data Protection Act
  • Section 14, Digital Personal Data Protection Act

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About this summary

A plain-English summary of what this provision requires, not a reproduction of it and not legal advice. Read alongside the bare Act, and take advice on anything turning on your own facts.