The Data Protection Board may accept a voluntary undertaking to take remedial action, barring formal penalties as long as terms are fulfilled. (Section 32, Digital Personal Data Protection Act, 2023.)
Quick Statutory Answer
Under Section 32 of the DPDP Act 2023, the Data Protection Board of India has statutory discretion to accept a Voluntary Undertaking from a business at any stage of an inquiry. The undertaking involves committing to specific remedial actions, security upgrades, or user compensations. Acceptance by the Board legally bars formal penal proceedings regarding the breach, providing businesses with a statutory path to resolve non-compliance without facing maximum Section 33 fines.
The Data Protection Board of India may accept a voluntary undertaking in respect of any matter related to observance of the provisions of the Act from any person at any stage of an inquiry.
The undertaking may include commitments to take specified corrective action within a stated timeframe, refrain from taking specified actions, or publicise the undertaking.
Crucially, acceptance of a voluntary undertaking by the Board operates as a complete legal bar against further proceedings under the Act in respect of that matter.
If the person fails to adhere to the terms of the accepted undertaking, the Board may treat the default as an independent breach of the Act and impose statutory penalties under Section 33.
Treated as breach of Act; Section 33 penalty levied
Legal effect
Proceedings barred. Acceptance prevents formal penalty orders and regulatory hearings so long as terms are strictly observed.
Where people go wrong
Treating a voluntary undertaking as an informal letter. It is a legally binding settlement under Board scrutiny.
Promising remedial technical timelines that internal engineering cannot deliver.
Failing to realize that the Board may require public disclosure of the undertaking.
Common questions
What is a voluntary undertaking under Section 32 of the DPDP Act?
A voluntary undertaking is a formal legal commitment submitted to the Data Protection Board where a business agrees to take remedial steps to rectify non-compliance. Acceptance by the Board halts regulatory penalty proceedings.
What happens if a company fails to comply with its voluntary undertaking?
Under Section 32(4), failure to fulfill the terms is treated as a direct breach of the DPDP Act, and the Board can impose monetary penalties under Section 33.
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